Discretion over work exceptions
Question:
How much discretion does the typical middle manager have over how work exceptions are to be handled?
How much discretion does the typical middle manager have over how work exceptions are to be handled?
- No answer / Undetermined
- Very high
- High
- Some
- Little
- None
Greater middle management discretion over work exceptions indicates lower centralization or greater decentralization. Work exceptions refer to absence, breaking of rules or policies, abuse, theft, etc.
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Medtronic case: Centralization