EcoMerc

Strategic Organizational Consulting



Effectivness and Efficiency

Is the degree of efficiency high, medium or low ?

high
medium
low


 


Is the degree of effectiveness high, medium or low ?

high
medium
low


 



Exploitation and Exploration

Does the organization have a high or low product innovation?

high
medium
low


 


Does the organization have a high or low process innovation?

high
medium
low


 


Does the organization have a high or low concern for quality?

high
medium
low


 


How does the organization's price level compare to its competitors?

high
medium
low


 


Does the organization operate in an industry with high or low capital requirements?

high
medium
low


 



Diversity

Does the organization have many different products ?

many
some
few


 


Does organization operate in many or few different markets ?

many
some
few


 


Does the organization operate in more than one country? If yes, is the activity level abroad greater than 25%?

yes - activity level greater than 25%
yes - activity level lower than 25%
no


 


Does the organization have many different products in the foreign market ?

many
some
few
none


 



Environment

Is the organizational environment simple or complex ?

simple
complex
highly complex


 


What is the level of uncertainty of the environment?

low
medium
high


 


Is the equivocality of the environment low or high?

low
medium
high


 


Is the organizational environment hostile - how tough is the competition?

extreme
high
medium
low


 



Current Configuration

What is the organization's current organizational configuration?

simple
functional
divisional
matrix
adhocracy
other


 


Is the current organizational configuration a bureaucracy?

machine bureaucracy
professional bureaucracy
not a bureacracy


 


What is the current degree of virtualization?

high
medium
low


 


What is the current configuration's degree of internationalization?

multinational
global
international
transnational
not an international configuration


 



Current Complexity

How many different job titles are there ?

very few
small number
moderate number
large number
great number


 


What proportion of employees hold advanced degrees or have many years of specialized training ?

0 to 10 %
11 to 20 %
21 to 50 %
51 to 75 %
76 to 100 %


 


How many vertical levels separate the chief executive from those employees working at the bottom of the organization ?

1 or 2
3 to 5
6 to 8
9 to 12
more than 12


 


What is the average number of vertical levels for the organization ?

1 or 2
3 to 5
6 to 8
9 to 12
more than 12


 


Including the main center, how many geographic locations are there where organization members are employed?

1 or 2
3 to 5
6 to 15
16 to 30
more than 30


 


What is the average distance of these outlying units from the organization's main center?

less than 10 miles
11 to 100 miles
101 to 500 miles
501 to 3500 miles
more than 3500 miles
one site


 


What proportion of the organization's total work force is located at these outlying units ?

less than 10 %
11 to 25 %
26 to 60 %
61 to 90 %
more than 90 %
one site


 



Age/Ownership

How old is the organization ?

young
mature
old


 


What kind of ownership does the organization have ?

private/controlled by owner
incorporated/controlled by board
public sector/controlled by bureaucracy
subsidiary/tied to other units


 



Technology

What is the major activity of the organization ?

production
service
retail
wholesale


 


What kind of technology does the organization have ?

a mass production
a process production
a unit production


 


Does the organization have a routine technology?

no
some
yes


 


Is the technology divisible?

highly
somewhat
little


 


Does the organization have a strong or weak dominant technology?

weak
average
strong


 


Does the organization use or plan to use an advanced information system?

yes
no


 



Size

How many employees does the organization have?



 



Leadership Style

With respect to centralization/decentralization. What kind of decisions does the top management prefer to make?

policy and general decisions
both general and some operating decisions
both general and operating decisions


 


Does the management prefer to make long-term decisions or short-term decisions?

long-term decisions
long-term and short-term decisions
short-time decisions


 


Does top management prefer to use very detailed or very aggregate information when making decisions?

very detailed information
medium detailed information
very aggregate information


 


Are management proactive or reactive on taking action?

proactive/anticipating future events
some proactive and some reactive
reactive to events as they occur


 


What is top management's attitude towards risk?

risk propensity
risk neutral
risk averse


 


What kind of motivation and control does top management prefer?

motivation through inspiration
a combination of motivation and control
using control techniques


 



Climate

The level of trust - sharing, openness, confidence - is:

high
medium high
medium
medium low
low


 


The level of conflict - disagreement, friction - in this organization is:

high
medium high
medium
medium low
low


 


The employee morale - confidence, enthusiasm - in this organization is:

high
medium high
medium
medium low
low


 


Rewards are given in an equitable fashion:

highly equitable
medium to highly equitable
moderately equitable
medium to inequitably
inequitably


 


The organization's resistance to change is:

high
medium high
medium
medium low
low


 


The leadership credibility - respect, inspiration, acceptance - is:

high
medium high
medium
medium low
low


 


The level of scapegoating - shifting of responsibility for actions which fail - is:

high
medium high
medium
medium low
low


 



National Culture

The power distance is:

high
medium high
medium
medium low
low


 


The level of uncertainty avoidance is:

high
medium high
medium
medium low
low


 


The level of masculinity is:

high
medium high
medium
medium low
low


 


The level of individualism is:

high
medium to high
medium
medium low
low


 



Current Centralization

How much direct involvement does top management have in gathering the information they use in making decisions?

none
little
some
a great deal
a very great deal


 


To what degree does top management participate in the interpretation of the information input?

less than 20 %
21 to 40 %
41 to 60 %
61 to 80 %
more than 80 %


 


To what degree does the top management directly control the execution of decisions?

0 to 20 %
21 to 40 %
41 to 60 %
61 to 80 %
more than 80 %


 


How much discretion does the typical middle manager have in establishing his or her budget?

very high
high
some
little
none


 


How much discretion does the typical middle manager have in determining how his or her unit will be evaluated?

very high
high
some
little
none


 


How much discretion does the typical middle manager have in hiring and firing personnel?

very high
high
some
little
none


 


How much discretion does the typical middle manager have over personnel rewards - (i.e., salary increases and promotions)?

very great
great
some
little
none


 


How much discretion does the typical middle manager have over purchasing equipment and supplies?

very high
high
some
little
none


 


How much discretion does the typical middle manager have over establishing a new project or program?

very high
high
some
little
none


 


How much discretion does the typical middle manager have over how work exceptions are to be handled?

very high
high
some
little
none


 



Current Formalization

Written job descriptions are available for ?

none
opera. employees or top management
opera. employ. & first-line supervisors
opera. employees, lower and middle mgmt
all employees, excl. senior management
all employees, incl. senior management


 


Where written job descriptions exist, how closely are employees supervised to ensure compliance with standards set in the job description ?

very loosely
loosely
moderately closely
closely
very closely


 


How much latitude are employees allowed from the standards ?

a great deal
large amount
a moderate amount
very little
none


 


What percentage of non-managerial employees are given written operating instructions or procedures for their job?

0 to 20 %
21 to 40 %
41 to 60 %
61 to 80 %
81 to 100 %


 


Of those managerial employees given written instructions or procedures to what extent are they followed ?

none
little
some
a great deal
a very great deal
no written instructions


 


To what extent are supervisors and middle managers free from rules procedures, and policies when they make decisions ?

very frequently
frequently
some
little
none


 


What percentage of all the rules and procedures that exist within the organization is in writing ?

less than 20 %
21 to 40 %
41 to 60 %
61 to 80 %
more than 80 %


 



Current Incentives

What is the basis for designing incentives?

Individual behavior
Individual results
Group based behavior
Group based results
No principles