Discretion over work exceptions
Question:
How much discretion does the typical first-line supervisor have over how work exceptions are to be handled?
How much discretion does the typical first-line supervisor have over how work exceptions are to be handled?
- Unknown / no answer
- Very high
- High
- Some
- Little
- None
Greater middle management discretion over work exceptions indicates lower centralization or greater decentralization. Work exceptions refer to absence, breaking of rules or policies, abuse, theft, etc.
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Medtronic case: Centralization